Terms of Use

1. Acceptance of Terms

By accessing or using HelpClub ("the Platform"), you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

2. Description of Services

HelpClub is a community platform that connects people facing legal, social, and cyber issues with volunteers, lawyers, and NGOs who can provide assistance. Our services include:

• Submitting support requests
• AI-assisted guidance and information
• Connecting with verified helpers
• Public ticket stream for community support

3. User Accounts

• You must provide accurate information when creating an account
• You are responsible for maintaining account security
• You must be at least 13 years old to use the platform
• One person may not maintain multiple accounts

4. User Responsibilities

4.1 When Submitting Requests

• Provide truthful and accurate information
• Do not submit false or misleading requests
• Respect the time of volunteers and helpers
• Do not share others' personal information without consent

4.2 When Acting as a Helper

• Only claim requests you can genuinely help with
• Provide accurate and helpful information
• Maintain confidentiality of user information
• Do not request payment for services

5. Prohibited Activities

• Harassment or abuse of other users
• Sharing illegal, harmful, or misleading content
• Attempting to scam or defraud users
• Impersonating others or providing false credentials
• Spamming or sending unsolicited communications
• Attempting to hack or disrupt platform operations

6. AI-Generated Content

Our platform provides AI-assisted guidance. Please note:

• AI responses are for informational purposes only
• AI guidance does not constitute professional legal, medical, or financial advice
• Always verify critical information from official sources
• For complex issues, consult a qualified professional

7. Intellectual Property

The Platform and its original content, features, and functionality are owned by HelpClub and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

HelpClub is a community platform. We are not responsible for:

• The accuracy of information provided by users or helpers
• The outcomes of support requests
• Any decisions made based on information from the platform
• Actions or inactions of users or helpers

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in harmful behavior.

10. Changes to Terms

We may update these Terms periodically. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

12. Contact

For questions about these Terms, contact us at: